Note: Ensure not to install more than one HEVC video extension in your machine. If the extension is not installed, use the link provided below to install it. Solution 1: Download and Install the HEVC video extension on your computer.īefore installing the HEVC extension, check if it is already installed in your machine. And it is the most efficient way to solve "unable to import iPhone HEVC video in Premiere Elements", so to speak.Īdobe's official site gives two possible solutions for what should I do if Premiere Elements 2020 fails to import HEVC media files, you can follow these solutions to fix the problem. It might take a lot of time to pin down the exact reason, while transcoding video always works for such iPhone video importing errors. Sometimes the video decoding fails, seemingly unrelated to incompatible codec issue, for example when adding iPhone H.265 4K files in Premiere Elements. To edit iPhone 4K HEVC video, Premiere Elements needs to be able to decode the HEVC codec firstly, and then get the raw data for editing. To play iPhone HEVC video on your PC or mobile, the Operating System or player software should be able to decode the video. Since HEVC codecs are on the list of native video formats for import supported by Adobe Premiere Elements, why can't your iPhone HEVC media files be imported in Premiere Elements? Before getting down to the steps to fix iPhone video not working, let's learn something about video decoding. And of course I do that and it takes me to a 404 error on the adobe site." Click on 'learn more' to know how to enable these formats for import. It gives me an 'unable to import media error' that says "Your system needs to be configured to import HEVC or HEIF type of media. I have windows 10 all patched up with the HEVC and HEIF add ons and I'm having a strage issue when I try to import media into premiere elements 2020. "I use an iphone X to shoot video in 4K at 60FPS. And many users are having problems when they tried to import iPhone recorded HEVC media files to Premiere Elements like this: It still cannot be fully compatible with HEVC videos. However, the well-known Adobe Premiere Elements doesn't seem to keep up with this trend. Thanks to the new HEVC codec, you can save more space of your iPhone, especially taking 4K videos. HEVC codec is twice compressed than H.264 while keeping the same quality. When using iOS 11/12, iPhone 7/7 Plus or later can capture HEVC videos, while iPhone 8 (Plus) and later ( iPhone X, iPhone 11 and iPhone 11 Pro) take videos in HEVC format by default. Apple applied the new video codec H.265/HEVC since iOS 11.
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